Terms & Conditions

Mission

StellarSoundLabs.com provides musicians with professional audio engineering services and educational content. Our mission is to help independent music artists level up and create a career from their music.

 

Purchase, Delivery, and ​Refund Policies

We process all orders via check, PayPal, Venmo, ApplePay, GooglePay, and similar secure payment gateways. Deposits of 50% of the invoice amount are required upfront before any work begins. The balance is due before we deliver your high-resolution master files. We promise to quickly correct any errors with your order. No returns or refunds are given. If you have any issues with your order, contact us right away and we will make it right, and as fast as possible. This is our promise to you.

 

Our Agreement

Your use of this site (StellarSoundLabs.com) is considered the equivalent of your signature as evidence of your acceptance of Terms of and Conditions and Privacy Policy. Please read these carefully before subscribing to or using the site. StellarSoundLabs.com provides audio engineering services and education. Any information shown is intended for educational purposes only and is not to be construed as advice or recommendations.

 

Privacy Statement

Please see this page.

 

Contact Info

We are based in the United States of America and orders are transacted in US dollars. Our Web hosting company is SiteGround.com +1 800-828-9231. We are located at 63 Taft Avenue, Providence, RI 02906. The phone number for customer service is +1 401-753-3775 but please note that inquiries and issues must be sent via email to [email protected]

We are happy to be a partner on your musical journey. Thank you and please reach out to us to let us know how we can improve.

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