StellarSoundLabs.com provides musical artists with professional audio engineering services and educational content. Our mission is to empower music artists to realize their artistic dreams.
Purchase, Delivery, and Refund Policies
We process all orders via PayPal, Square Payments, Venmo, ApplePay, GooglePay, and similar secure payment gateways. Payment is due before work begins.
Delivery of initial files usually occurs within 48 business hours. Delivery of final, high-resolution files depends upon the number of revisions requested by the client, each revision requiring anywhere from 4 to 48 hours to complete. Most jobs complete within 48 hours.
We promise to quickly correct any errors with your order. No returns or refunds are given. We want you to be 100% satisfied with our work. If you have any issues with your order, contact us right away and we will prioritize your job and make it right, as fast as possible. This is our guarantee to you.
Please see this page.
We are based in the United States of America and orders are transacted in US dollars. Our Web hosting company is SiteGround.com +1 800-828-9231. We are located at 63 Taft Avenue, Providence, RI 02906. The phone number for customer service is +1 401-753-3775 but please note that inquiries and issues must be sent in writing to Admin@StellarSoundLabs.com
We are happy to be a partner on your musical journey! Thank you and please reach out to let us know how we can serve you better.